Stores are hoping to do well by urging shoppers to do good. This
Christmas season, Americans are the focus of a different kind of retail
marketing: kinder, gentler campaigns
that appeal to the emotions as well as people's oft-stated wish to
share with the less fortunate. The retail marketing campaigns also
provide a new incentive for customers to visit the stores. The Gap, Build-a-Bear, and Brooks Brothers are 3 retailers cited in this New York Times
article. Paco Underhill says stores are hoping to wrap themselves in a
mantle that distinguishes them. Just as Whole Foods has wrapped itself
in the mantle of organic, chemical-free food, this season's retailers
are trying to identify themselves with charity. A significant part of
our nation is getting older, and as people get older, they get less
interested in sex and more interested in spirituality.
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